If you’re using a wireless microphone or headphones, ensure they’re fully charged, and use the physical mute buttons on them to check if either device is muted or not. Check whether your internet connection is working as this could prevent you from receiving good audio during a video or voice call. If you knowingly or unknowingly installed such a program, check installed software and uninstall or disable the program. Some programs can prevent your microphone from working and you end up with no sound on Skype. Is the IP address you are connecting to really part of the remote network For example, if your remote network is 192.168.13.0/24, you should be able to connect to IPs starting with 192.168.13.x, but connections to IPs starting with 192.168.14.x will not work as they are outside the address range of traffic tunneled through the VPN. Check whether the audio in Skype is muted by looking at the microphone icon and checking if it has a diagonal slash across it. Use a different pair of headphones or microphone. Check that you’re using the device selected in your Skype sound settings if you have multiple devices listed. To do this, open Control Panel> Sound (or Sounds and Audio Devices), and ensure the sound devices match. For Windows PCs, compare the sound settings with the Skype Audio settings. If you have the same problem here are 5 ways to fix iPhone Skype is not responding. Some iPhone users have experienced the issue when the app simply won’t respond. Most of the time, Skype on your iPhone will work perfectly, and sometimes, not so much. Skype for business not connecting on mac but works on iphone install#
Install device drivers for audio USB devices like your headphones or microphone, and then re-launch Skype. With Skype, you can chat, call, or have a video call.If you’re using headphones or a microphone, make sure the jack is properly plugged into the right audio input and output ports on your device.Try the following techniques to resolve sound issues on Skype before moving to other advanced solutions:
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